Kohl’s has announced plans to close 27 underperforming stores across more than a dozen U.S. states as part of an effort to strengthen its overall financial position and focus on long-term growth. The closures are expected to be completed by April and represent only a small fraction of the retailer’s roughly 1,150 locations nationwide. Company leaders emphasized that the vast majority of stores continue to perform well and remain important shopping destinations for customers in their communities.
According to company officials, the decision followed an extensive review of store performance, with closures targeting locations that have struggled to meet expectations over time. Executives described the move as a strategic step to concentrate investments in stronger markets while improving operational efficiency. Leadership changes are also underway, with Ashley Buchanan preparing to take over as chief executive. Outgoing CEO Tom Kingsbury is expected to remain involved for a transition period to support the company’s ongoing plans.
Like many traditional retailers, Kohl’s has faced evolving challenges as consumer shopping habits continue to shift toward online and mobile purchasing. Increased competition, rising operating costs, and cautious consumer spending have added pressure to department store chains nationwide. Kohl’s recently signaled that sales during the holiday season were softer than anticipated, adding urgency to efforts aimed at improving performance and maintaining competitiveness in a rapidly changing retail environment.
Despite the closures, Kohl’s says its broader strategy centers on modernization and customer experience improvements across its remaining locations. The company continues to invest in store upgrades, expanded online services, and partnerships designed to give shoppers more convenient options. Industry analysts note that similar adjustments are occurring across the retail sector as companies adapt to economic conditions and changing consumer expectations. By focusing on profitable stores and strengthening digital and in-store experiences, Kohl’s aims to position itself for steady growth while continuing to serve customers nationwide. Company leaders stress that these steps, though difficult, are intended to ensure stability and sustainability in the years ahead, allowing the retailer to evolve while maintaining its presence in communities across the country.
